WooCommerce Refund and Exchange This extension is an all in one solution for all your refund process and replaces a default process which doesn’t provide any option to better communicate with the customer and handle refund requests.
Is your limited refund process drying up your customers away due to hectic and complex methods?
We just came with a unique and ultimate solution which would make whole refund process smooth and simple, which would eventually save your customer at every possible point.
Refund and exchange system allow users to submit product refund request or exchange request for WooCommerce RMA. The whole process goes under a dedicated mailing system which would keep both parties on the same note and at my point of time store owner and the buyer can make adjustments accordingly.
Key features of WooCommerce refund Plugin
- Merchant can enable/disable refund request feature.
- The customer can return the product of an order after delivery.
- The customer can submit multiple product refund request with reason.
- Return feature is enabled for a selected number of days from order delivered.
- The merchant can disable refund feature for sale items.
- The merchant can exclude shipping cost for refund product.
- The merchant can prevent selected category product from the refund.
- Merchant can enable/disable Exchange request feature.
- The customer can submit multiple product Exchange request with reason.
- Exchange feature is enabled for a selected number of days from order delivered.
- The merchant can Customize refund and exchange email content.
- Merchant and admin both notify with email for all event.
- The customer can pay for an extra amount in the exchange process.
- Merchant can enable/disable multiple refund exchange request.
- Set minimum number of the day for Auto accept refund request.
- The merchant can set email content Header and Footer.
- The merchant can Manage refunded and exchange requested a product.
- The merchant can enable refund and exchange request for selected order status.
- The merchant can do custom CSS for refund and exchange request form if required.
- The merchant can enable that refund amount is added to customer wallet.
- Add a payment gateway for Customer to make payment through their wallet.
- Add a Setting to manage Customer Wallet from the Customer edit page.
- Add a Shortcode to display the Customer Wallet on any page.
- Add a Coupon Regenerator for allowing the customer to change Wallet Coupon Code.
- Add Cancel Order Feature for the customers.
- Add Catalog Settings to select days for refund and exchange of products according to the admin requirement.
- Add Time Based Refund Policy setting for admin.
- Add Price Based Refund Policy setting for admin.
- The customer can also exchange order in less old order amount and left amount refunded to the customer.
- The customer can select refund method on time of product refunds like wallet refund and manual refund.