SupportCandy EDD Integration In Create Ticket Page two custom fields of EDD product and order are added by default when activating this plugin. This add-on will integrate Easy Digital Download (EDD) plugin with your Supportcandy.
Also, when you view ticket you will find a ticket widget added at the sidebar of open ticket page namely EDD Order with all Order Details. Agents can view all the order details after clicking the order number. Also, a Support Tab is added in Purchase History with its Help button. On click “Help”, Customer can create a ticket with selected order id. This is how Easy Digital Downloads is integrated for Support Candy.